FAQ
Yes,
every original piece is a true one-of-one, created entirely by hand and never reproduced. Each work is released only once and becomes exclusively yours when collected, ensuring you own a truly unique piece of art.
All original pieces are made using professional-grade, archival materials, charcoal, pastel, ink, and acrylic, on premium paper or canvas. Each work is sealed for longevity and presented unframed unless otherwise noted.
Yes. Every original artwork includes a signed certificate of authenticity.
Yes, we ship worldwide. Please note that international buyers may be responsible for customs duties or import fees depending on your country’s regulations.
Yes, shipping is free for all original artworks. For prints, standard shipping rates apply and are calculated at checkout.
Yes, your artwork is packaged with the highest level of care to ensure it arrives in perfect condition.
Original artworks and prints are layered with acid-free glassine or vellum for surface protection, then a solid cardboard is securely placed for stability and strength during transit.
All shipments include tracking, and original works are fully insured. If your order is ever damaged in transit, contact us immediately, we’ll make it right.
Legacy Collector Print Club
All Legacy Collector Print Club orders are shipped by the 5th of the month, unless a delay is stated otherwise.
Domestic (US) -> 3-10 days
International -> 7-20 days
Typically, mail arrives around the middle of the month. However, please allow until the 25th before submitting a request for any lost mail.
All prints are sent with traditional postage stamps, so there is no tracking number.
See above for shipping time.
You can cancel in your account dashboard.
You can also go into your confirmation email, and you’ll find a button at the bottom that lets you manage your subscription (though I hope you decide to stick around!).
For any questions, please reach out to art@jinuev.com
- Sign up by the 20th → You’ll be included in next month’s delivery.
- Sign up after the 20th → Your subscription will begin the following month.
Example:
- Sign up on April 20 → First delivery arrives in May.
- Sign up on April 21 → First delivery arrives in June.